Quality Assurance
Discover a comprehensive range of diagnostic services at Dr. Mufti’s OncoPathology and Clinical Reference Laboratory Healthcare, including health check-up packages tailored for men, women, seniors, youth, and corporates, as well as super-speciality tests in Oncology, Rheumatology, Gynaecology, Nephrology, and more. Trusted by leading doctors and hospitals, we take pride in delivering quality reports.
Understanding that the prospect of visiting a diagnostic center or pathology lab can be daunting, we offer the convenience of booking blood tests or expert health check-up packages online. Whether you choose to visit our nearest Dr. Mufti’s OncoPathology and Clinical Reference Laboratory Lab for blood sample collection or opt for home blood collection, you can enjoy all the benefits of diagnostic services from the comfort of your home.
At Dr. Mufti’s OncoPathology and Clinical Reference Laboratory Healthcare, we are dedicated to providing a hassle-free and seamless experience. We recognize the importance of early detection and accurate diagnosis for effective treatment, and we are here to assist you in achieving just that. Book your appointment today and experience the difference with Dr. Mufti’s OncoPathology and Clinical Reference Laboratory Healthcare.
Our commitment to quality extends to the implementation of standard operating procedures in our clinical laboratories and facilities. These procedures aim to enhance processes related to patient preparation, specimen collection, handling, storage, transportation, and the delivery of accurate and timely test results.
Our quality assurance efforts prioritize positive patient identification, report accuracy, proficiency testing, relevance of reference ranges, and process audits across clinical laboratories, patient touch points, and institutional touch points. We conduct inter-laboratory comparisons and maintain reporting standards within our network. Training and competency programs for professional and technical staff contribute to our ongoing initiatives to enhance quality and standardization.
Customer complaints and feedback are valuable inputs that we leverage to review and improve our processes, enhancing service delivery. A dedicated pre-analytical check team ensures quality standards at our patient touch points. Additionally, our telephonic support, provided through in-house and third-party call centers, offers assistance to patients, doctors, and institutional customers, facilitated by professionally trained advisors.